RAVINO TRADERS PRIVATE LIMITED (“RAVINO TRADERS”, “we”, “our”, “us”) owns and operates the website https://thehypermarshal.com, an online shopping platform offering men’s clothing and fashion products. We are committed to safeguarding the privacy of our customers and users and ensuring that their personal information is protected in accordance with applicable laws and regulations.

This Privacy Policy describes how we collect, use, store, process, and disclose personal information when you access or use our Website.

By using our Website, you agree to the terms of this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION

We collect personal information to provide users with a smooth, secure, and personalized shopping experience. Information may be collected when you register on our Website, place an order, subscribe to updates, or communicate with us.

Types of Information Collected

We may collect the following categories of personal information:

Name, email address, and mobile number
Billing and shipping addresses
Login credentials and account details
Order history, transaction information, and preferences
Communications shared through customer support or feedback forms
Additionally, certain information is collected automatically when you browse our Website, such as IP address, browser type, device information, pages visited, and usage behavior through cookies and similar technologies.

Payment-related information is processed through secure third-party payment gateways, and we do not store your debit card, credit card, or banking details on our servers.

USE AND PROCESSING OF PERSONAL INFORMATION

The personal information collected by RAVINO TRADERS PRIVATE LIMITED is used strictly for lawful and business-related purposes. We process your data to ensure efficient service delivery, improved user experience, and compliance with legal obligations.

Purpose of Use

Your personal information may be used for:

Processing and fulfilling orders placed on the Website
Managing user accounts and providing customer support
Communicating order confirmations, delivery updates, and service notifications
Improving Website functionality, product offerings, and user experience
Sending promotional messages and offers (where consent is provided)
Detecting and preventing fraud, misuse, or unauthorized activities
We ensure that personal information is processed only to the extent necessary for the above purposes.

DISCLOSURE OF PERSONAL INFORMATION

RAVINO TRADERS PRIVATE LIMITED respects your privacy and does not sell, trade, or rent your personal information to third parties. However, information may be shared in limited circumstances as described below.

Third-Party Disclosure

We may disclose personal information to:

Logistics and delivery partners for order fulfillment
Payment gateway providers for secure transaction processing
IT service providers and analytics partners for Website operations
Legal or regulatory authorities if required under applicable law
All third-party service providers are contractually obligated to maintain confidentiality and use the information only for the intended purpose.

INFORMATION PROVIDER’S RIGHTS

Users of the Website (“Information Providers”) have certain rights regarding their personal data. RAVINO TRADERS PRIVATE LIMITED respects these rights and ensures appropriate mechanisms for their exercise.

Your Rights Include

The right to access your personal information
The right to update or correct inaccurate data
The right to withdraw consent for data processing (subject to legal obligations)
The right to request restriction or objection to certain processing activities
The right to request deletion of personal information
Requests related to these rights can be submitted through the contact details provided below.

SECURITY PRACTICES AND PROCEDURES

We follow reasonable security practices and procedures to protect personal information from unauthorized access, loss, misuse, or alteration. These measures include technical, administrative, and physical safeguards.

Security Measures

Secure servers and encrypted data transmission
Restricted access to personal information
Regular system monitoring and updates
Use of trusted and compliant third-party service providers
While we take strong precautions, users acknowledge that no method of data transmission over the internet is completely secure.

PERSONAL DATA DELETION REQUESTS

Users have the right to request deletion of their personal data stored with us. Such requests can be made by contacting us through the email provided below.

Upon receiving a deletion request:

We will verify the identity of the requester
Personal data will be deleted within a reasonable time frame
Certain data may be retained if required for legal, regulatory, or accounting purposes
Email for data deletion requests:
📧 support@thehypermarshal.com

GRIEVANCE REDRESSAL

In accordance with the Information Technology Act and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, RAVINO TRADERS PRIVATE LIMITED has appointed a Grievance Officer to address user concerns.

Grievance Officer Details

Name: RAVI KUMAR
Email: support@thehypermarshal.com
Response Time: Within 7–15 working days

Users may contact the Grievance Officer for any complaints or concerns related to privacy, data misuse, or Website operations